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Aaryn Lynham

Edmonton, Alta. T5N 3A3  |  (403) 519.1119  |  aaryn.lynham@gmail.com

Qualifications

  • Articulate interpersonal and professional communication skills. Enthusiastic and co-operative with proven leadership abilities. Experienced in project management, delivering high-quality work on a strict timeline with changing priorities.

  • Extensive public speaking and presentation experience to groups of up to 100 people. Strong command of CP style writing, audience analysis and event production. Experience in public consultation, media and stakeholder relations

  • Proficient in Adobe Suite, Canva, Google Ads, Hootsuite, Asana, Mailchimp, Eventbrite and Wix.

Relevant Experience

Education

Professional Diploma in UX Design                                                                                                                                                              June 2022 - Present

UX Design Institute                                                                                                                                                                                                          Dublin, Ireland

  • Completing the User Experience (UX) Design diploma program remotely. Anticipated completion date is June 2023.

Bachelor of Communication, Public Relations                                                                                                      September 2015 - December 2019

Mount Royal University                                                                                                                                                                                                      Calgary, Alta.

  • Graduated with a 3.97 GPA. Recognized on the Faculty of Business and Communication Dean's List and President's List each semester. Completed a minor in Business.

Government of Alberta                                                                                                                                                                                     March 2023 - Present

Public Engagement Specialist                                                                                                                                                                                Edmonton, Alta.

  • Applied knowledge of public engagement theory, methods and best practices. Developed and supported effective engagement for Albertans both in virtual and in-person environments, building trust between government, key stakeholders, clients and partners.

  • Provided strategic advice, facilitation and project management services related to the planning, delivery and evaluation of engagement initiatives across a number of different Ministry projects and stakeholder groups. Analyzed project plans, reports and other documentation for stakeholder impact, reaction or engagement needs.

  • Provided strategic leadership as an expert on the Government of Alberta’s digital public engagement platform. Supported effective design and plans for digital engagement activities and training of other Ministry staff.

Alberta Health Services                                                                                                                                                                      October 2021 - March 2023

Advisory Council Coordinator                                                                                                                                                                                 Edmonton, Alta.

  • Liaised between AHS executive leadership and three Health Advisory Councils (HACs), each comprised of 15 volunteer community members, ensuring that Albertans’ voices were incorporated into AHS operations, policy, and decision-making. Facilitated public engagement using IAP2 training to fulfill Council mandates.

  • Managed all administrative Council requirements. Produced several virtual or hybrid engagement sessions and public meetings of 25 to 150 attendees. Acted as the AHS spokesperson at public meetings.

  • Innovated communications processes, research methods and reporting. Implemented brand standards for several Council materials, both print and digital. Managed AHS Advisory Councils social media accounts.

  • Assisted with production of AHS’ Together4Health Headlines newsletter sent to over 6,000 Albertans biweekly. Established and led production of the Council Connection newsletter for 500 members and alumni.

Legislative Assembly of Alberta                                                                                                                                                    August 2020 - August 2021

Constituency Office Manager, Edmonton-West Henday                                                                                                                        Edmonton, Alta.

  • Managed all administrative aspects and day-to-day operations of the Edmonton-West Henday constituency office. Acted as a liaison between MLA Jon Carson and constituents, as well as Service Alberta critic portfolio stakeholders.

  • Managed all constituency office communications, including social media, Mailchimp e-newsletters and graphic design for various digital and print materials. Managed a $162k office budget. Responsible for community outreach and organizing, event planning and stakeholder relations database management. 

Hillhurst United Church                                                                                                                                                                   December 2019 - June 2020

Communications Lead                                                                                                                                                                                                      Calgary, Alta.

  • Supported digital presence, brand standards and media relations. Implemented best practices for faith community communications. Advised leadership in developing the COVID-19 response plan. Gained national news coverage with news releases about the COVID-19 response plan and Hillhurst's Pew Project. 

  • Wrote weekly Mailchimp e-newsletters to over 1300 subscribers. Created communication materials and wrote copy for over 10 distinct ministries and their events, maintaining the Church Centre app, website and social media.

CCI Wireless                                                                                                                                                                                            September 2019 - May 2020

Marketing Assistant (Marketing Intern from January - May 2019)                                                                                                                          Calgary, Alta.

  • Supported geo-targeted social media marketing and customer interactions. Assisted with project management and wrote Google Ads. Created graphics for digital and print using corporate branding. 

  • Conceptualized and implemented the e-care program to deliver online customer support. Acted as supervisor for five customer care / technical support agents. Wrote official company process and policy documents. Assisted with employee engagement initiatives. Implemented the company-wide intranet launch, encouraging early adoption.

Mount Royal University                                                                                                                                                                August 2016 - November 2017

Residence Advisor                                                                                                                                                                                                               Calgary, Alta. 

  • Provided leadership, resources and support for MRU students living in residence. Ensured a safe and engaging residence experience for two communities of 38 students (Fall 2016 and Fall 2017). Developed programming for residents.

  • Underwent 13 days of job training over two periods. Learned about communication styles, conflict management, MRU student supports and student advocacy best practices. Completed SafeTalk suicide prevention certification.

Volunteer Experience

4-H Alberta Communications                                                                                                                                                            February 2015 - May 2019

Alumna Judge                                                                                                                                                                                      Calgary and Edmonton, Alta. 

  • Delivered prepared and impromptu speeches for 10 years as a 4-H member. Competed at Provincials in 2015.

  • Judged at five Club and Regional level events for more than 80 Calgary Region 4-H Alberta members. Facilitated two public speaking workshops for 4-H clubs and post-secondary students in Spring 2019.

Mont Royal University Golden Key Honour Society Chapter                                                                            September 2017 - October 2019

Communications Advisor                                                                                                                                                                                               Calgary, Alta. 

  • Communicated with 400+ members in weekly email updates and via social media content. Served as Secretary in weekly executive meetings from September 2017 - April 2018. Acted as an ambassador for the Society.

  • Managed all aspects of the annual New Member Recognition Event. Liaised with honourary inductees; prepared professional summaries. Wrote news releases, media advisories and feature stories.

University of Calgary 4-H Club                                                                                                                                                 September 2018 - March 2019

Communications Director                                                                                                                                                                                              Calgary, Alta. 

  • Managed social media and coordinated events. Curated social content and ran campaigns with original graphics featuring  the executive team. Developed branding, boilerplate, mission, vision and values. 

  • Facilitated the 2018 Mountain View Events Grant program. Sat on the application review committee; liaised between recipient 4-H Alberta clubs and Regional Councils. Wrote a news release and feature stories.

  • Coordinated the 2019 / 2020 Executive Team elections. Wrote official position descriptions and responsibilities.

Memberships & Certifications

International Association of Public Participation (IAP2): Professional certification obtained through a three-day workshop, Planning for Effective Public Participation (September 2022), and an additional two-day workshop Techniques for Effective Public Participation (November 2022). 

Golden Key International Honour Society: Membership is by invitation only for the top 15 per cent of university students based on academic achievements. Inducted into the MRU chapter in 2017. Served as secretary and communications advisor 2017 - 2019.

Canadian Public Relations Society (CPRS): Member since 2015, mentee in Calgary chapter in 2017 and 2018. Attended the National Conference in Edmonton, June 2019.

Crisis & Risk Communications: Professional certification obtained through a two-day workshop with Dr. Vincent T. Covello in June 2019. Was invited to present my published paper to the group of communications professionals: Alberta Health Services (AHS) Drug Safe Opioid Campaign (Western Communications Report, 2019)

Hootsuite: Completed the Hootsuite Platform Certification and Social Marketing Certification in October 2019.

Google Ads: Certified in Google Ads Search (June 2022); Display (June 2021); and Fundamentals (March 2019)

Standard First Aid, CPR & AED: Certification issued by Canadian Red Cross in August 2022. Expires August 2025.

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